TY - JOUR
TI - Nursing Activities Score as a predictor of family satisfaction in an adult Intensive Care Unit in Greece
AU - Gerasimou-Angelidi, S.
AU - Myrianthefs, P.
AU - Chovas, A.
AU - Baltopoulos, G.
AU - Komnos, A.
JO - Journal of Nursing Management
PY - 2014
VL - 22
TODO - 2
SP - 151-158
PB - 
SN - 0966-0429, 1365-2834
TODO - 10.1111/jonm.12089
TODO - adult;  family health;  female;  Greece;  human;  intensive care;  intensive care nursing;  intensive care unit;  male;  middle aged;  nurse administrator;  nursing staff;  organization and management;  questionnaire;  retrospective study;  workload, Adult;  Critical Care;  Critical Care Nursing;  Family Health;  Female;  Greece;  Humans;  Intensive Care Units;  Male;  Middle Aged;  Nurse Administrators;  Nursing Staff, Hospital;  Questionnaires;  Retrospective Studies;  Workload
TODO - Aim: To study family satisfaction with care in an Intensive Care Unit (ICU) and its association with nursing workload estimated by the Nursing Activities Score (NAS). Background: Few previous studies have investigated the association between workload in ICUs and family satisfaction. Methods: Family Satisfaction ICU 24 (FS ICU-24) questionnaires were distributed to 161 family members (106 respondents). Questionnaires' score, NAS measurements and Simplified Acute Physiology Score II (SAPS-II) data were analysed. Results: The mean total level of family satisfaction was equal to 80.72% (±9.59). Family members were more satisfied with the level of care compared with decision making. NAS values revealed a shortage of nurses in the morning shift. Moreover, there was a statistically significant positive correlation between NAS and total satisfaction after adjusting for age, length of stay and SAPS-II. Conclusions: Improvements in clinical practice require the measurement of care quality which particularly includes family satisfaction. Our results indicated that family members were less satisfied with decision making. Implications for nursing management: Nurse managers should plan for the successful involvement of family members in the decision-making process. Higher levels of nurse staffing might improve the care provided. © 2013 John Wiley & Sons Ltd.
ER -