@inproceedings{1042406,
    title = "Planning and implementing e-Government service delivery: achievements and learnings from on-line taxation in Greece",
    author = "Γκούσκος, Δημήτρης and Μέντζας, Γρηγόρης and Γεωργιάδης, Παναγιώτης",
    year = "2001",
    pages = "439-446",
    publisher = "Εκδοτικός Οργανισμός Λιβάνη",
    booktitle = "8th Panhellenic Conference in Informatics Proceedings (Volume 2)"
}