Unit:
ΠΜΣ Πληροφορικής και Τηλεπικοινωνιών με ειδίκευση Προηγμένα Πληροφοριακά ΣυστήματαLibrary of the School of Science
Supervisors info:
Αφροδίτη Τσαλγατίδου Αναπληρώτρια Καθηγήτρια, Περικλής Λουκόπουλος, Καθηγητής, Πανεπιστήμιο Manchester, Αγγλία
Original Title:
Modelling business capabilities and their connection to services
Translated title:
Δημιουργία μοντέλων επιχειρηματικών δυνατοτήτων και η σύνδεση τους με τις υπηρεσίες
Summary:
In the constantly changing business environments experienced nowadays,
researchers try to discover ways of modelling business architectures that are
able to adapt to those changes, in order to avoid the reconstruction of the
whole architecture after a few years. Furthermore, the development of new
technologies leads to not only different Information Technology (IT)
Architectures, the more prevalent being Service-Oriented Architecture (SOA),
but also to new marketing strategies. One way to address this situation is by
modelling a business not based on “How” the business works but on “What” the
business does, thus creating more constant architectures, since in most cases
only the business processes change while the what remains the same (e.g. when
moving from regular sales to e-shopping, it is still sales but with different
processes and resources). That approach is called Capability modelling or
Capability mapping.
The goal of this dissertation is the introduction of a Capability modeling
framework that can be used in order to analyze what a business does, offering a
methodology of identifying business Capabilities and creating relative diagrams
which also include Services so that the business view of a company can have a
direct connection to its SOA. The proposed framework is utilized to analyze the
use case of a Shipping Company in order to demonstrate the functionality and
usefulness of such an analysis.
Keywords:
Capability, Capability Modeling, Service, Enterprise Architecture
