“Healthcare Professionals’ Communication and Quality of Healthcare Services: Implementation of TeamSTEPPS in “Hygeia” Hospital of Athens

Postgraduate Thesis uoadl:2883237 246 Read counter

Unit:
Κατεύθυνση Οικονομία και Διοίκηση Υπηρεσιών Υγείας
Βιβλιοθήκη Τμήματος Οικονομικών Επιστημών και Τμήματος Διοίκησης Επιχειρήσεων και Οργανισμών
Deposit date:
2019-10-22
Year:
2019
Author:
Katerina Tsatsaragou
Supervisors info:
Ιωάννης Υφαντόπουλος, Ομότιμος καθηγητής του Προγράμματος Μεταπτυχιακών Σπουδών «ΔΙΟΙΚΗΣΗΣ ΟΙΚΟΝΟΜΙΚΩΝ ΜΟΝΑΔΩΝ» με κατεύθυνση τις «Μονάδες Υγείας», ΕΚΠΑ
Original Title:
“Επικοινωνία των επαγγελματιών Υγειονομικού Τομέα και Ποιότητα Παροχής Υπηρεσιών Υγείας: Εφαρμογή του TeamSTEPPS στο Δ.Θ.Κ.Α. «ΥΓΕΙΑ»”
Languages:
Greek
Translated title:
“Healthcare Professionals’ Communication and Quality of Healthcare Services: Implementation of TeamSTEPPS in “Hygeia” Hospital of Athens
Summary:
The study addresses the fundamental issue of communication between health providers. The main findings include the importance of understanding of the relationship between therapeutic outcomes and communication, how they influence and affect the co-operation between health professionals and, finally, the quality of healthcare service. The study was based on the implementation of the TeamSTEPPS research tool applied to a population sample working in the medical, nursing, and administrative sectors of the "Hygeia" Hospital of Athens.
Main subject category:
Social, Political and Economic sciences
Keywords:
Health providers’ communication, communication and health outcomes, health team collaboration, teamSTEPPS
Index:
No
Number of index pages:
7
Contains images:
Yes
Number of references:
135
Number of pages:
162
ΕΠΙΚΟΙΝΩΝΙΑ ΕΠΑΓΓΕΛΜΑΤΙΩΝ ΥΓΕΙΑΣ (TeamSTEPPS).pdf (3 MB) Open in new window