Unit:
Κατεύθυνση Διοικητική Επιχειρήσεων και ΤραπεζώνLibrary of the Faculty of Economics and of the Faculty of Business Administration
Supervisors info:
Λάζαρης Απόστολος, Δόκτωρ, Τμήμα Οικονομικών Επιστημών, ΕΚΠΑ
Original Title:
Ανάδειξη αιτιών αποτυχίας έργων πληροφορικής σε ελληνικές επιχειρήσεις παροχής υπηρεσιών
Translated title:
Ηighlighting the causes of it projects failure in greek services enterprises
Summary:
This thesis addresses the issue of IT project management failure. Data and results are provided in respect to the progress, the outcome, and challenges that arise during their implementation as documented in international literature. Furthermore, through primary research in service companies operating in Greece, qualitative and quantitative characteristics of IT projects are recorded while is evaluated the importance of the factors that influence their outcome. The research findings revealed that the degree of satisfaction of the respondents in relation to the fulfillment of the initial goals and demands is low and the most crucial factor in their assessment for the projects effective completion is their appropriate design. These findings were in line with those of the CHAOS 2015 report. The projects of the last three years were characterized by the respondents mainly as successful, a fact that conflicts with the degree of satisfaction of their goals and targets, while opening new research questions and necessitating the further investigation of these causes
Main subject category:
Social, Political and Economic sciences
Keywords:
IT Project Management, information systems projects, Agile, PMBoK, service companies
