Unit:
Τομέας Υπολογιστικών Συστημάτων και ΕφαρμογώνLibrary of the School of Science
Author:
Ηλιόπουλος Γεώργιος
Supervisors info:
Αφροδι?τη Τσαλγατι?δου, Τε?τα Σταμα?τη
Original Title:
Evaluation and benchmarking of E-Government policies and applications
Translated title:
Mε?θοδοι Αξιολο?γησης πολιτικω?ν και εφαρμογω?ν Ηλεκτρονικη?ς Διακυβε?ρνησης
Summary:
E-Government is a new and promising research field engaging various academic
fields from computer, social and political science. Evaluation and benchmarking
of E- Government policies, applications and services has not been thoroughly
analyzed yet. However, there is proof that is critical for any E-Government
implementation. There are many difficulties and issues to be tackled as diverse
aspects and factors have to be studied before a concrete outcome can be
assessed. An analysis of the existing methods and frameworks reveals the
complexity of the multidimensional process and the necessity of further
research. A comparison of the most important ones exposes interesting
differences and concerns. Better and wider frameworks are needed for more
accurate and reliable results.
Keywords:
E-Government, evaluation, impact , benchmarking, value
Number of index pages:
8, 9, 10, 11
