Summary:
Anxiety within the working environment of a public hospital has versatile
consequences on the working stuff of the hospital. Communication with patients
is impaired while the quality of the services to be offered in the hospitals is
downgraded. Working staff is under sentimental pressure which creates anxiety
disorders.
Scope: the purpose of this study is the estimation of the tension of temporal
& permanent anxiety of the working staff in public hospitals.
Method: The sample of this study has been 280 persons/working staff from
four different public hospitals, working staff that includes doctors, nurses &
administrative staff. Collection of data has been made with the completing of
“State-Trait Anxiety Inventory for Adults” by Ch. Spielberger. The statistical
analysis has been made with the use of SPSS-18 & the application of statistical
test of t-test & anova.
Results: 26 persons from the 280 person’s sample are working in a public
hospital with the maximum patient advent & due the work load they exhibit
greater intensity of permanent anxiety p=0.036. Statistical analysis reveals
that the married staff shows greater intensity of permanent anxiety, p=0.05,
compared with persons that are not married or living together; the second ones
reveal intensity of temporal anxiety p=0.14. Depending on their role, the
administrative staff show less tension of permanent & temporal anxiety, p=0.018
& p<0.001 in comparison with doctors & nurses. In relevance to education,
those with second instance education seem to show permanent anxiety of less
tension, p=0.001, staff with master degrees show more tension of permanent &
temporal anxiety, p=0.051 & p=0.001. Persons in responsible positions, like
managers/supervisors, show greater tension of temporal anxiety, p=0.002 &
permanent anxiety of p<0.001 from the rest of the working staff. Also those who
work on a circular basis show greater tension of temporal anxiety of p=0.007.
For those ones working on morning shifts, we can observe the following: the
greater the number of patients the greater is the temporal anxiety, p<0.001,
while the permanent anxiety is at p=0.004, when patients are fewer, temporal
anxiety is at p=0.016 & permanent at p<0.001.
Conclusions. The early recognition of anxiety within the working environment of
a public hospital is considered to be essential & of vital importance for the
limitation of its impact on the working staff in tertiary care.
Keywords:
Anxiety, Staff, Hospitals, Permanent anxiety, Temporal anxiety