Supervisors info:
Μαλλιώρη Μινέρβα - Μελπομένη, Ομότιμη Καθηγήτρια, Ιατρική Σχολή, ΕΚΠΑ
Παπαρρηγόπουλος Θωμάς, Καθηγητής, Ιατρική Σχολή, ΕΚΠΑ
Τριανταφύλλου Καλλιόπη, Επιστημονική συνεργάτης, Ιατρική Σχολή, ΕΚΠΑ
Original Title:
Κοινωνικό άγχος, μοναξιά, επαγγελματική εξουθένωση, επίπεδα εμπιστοσύνης και η σχέση τους με τη χρήση έξυπνου τηλεφώνου, σε επαγγελματίες υγείας
Translated title:
Social anxiety, loneliness, burn out, dispositional trust and the relationship with smartphone use, in health professionals
Summary:
Introduction: Social anxiety, loneliness, dispositional trust and burnout are linked and interact with each other , sometimes acting as risk factors and sometimes as an impact of problematic smartphone use. Literature shows that most health professionals use smartphones, but rarely through mobile health applications or clinical information searches, although they generally appear to suffer the negative consequences that accompany their use.
Aim: This paper attempts to identify problematic smartphone use among health professionals and also its association with social anxiety, loneliness and burnout, as well as the mediating role of dispositional trust.
Methodology: A synchronic study was conducted with 168 health professionals, 105 women, 63 men, with middle age 37,8 years, SD=10,1 years, from two public General Hospitals in Athens, during the period from 1/10/23 to 26/1/2024. Doctors, nurses, psychologists, dietitians and physiotherapists participated in study. The Maslach Burnout Inventory-MBI (Maslach, Jackson, & Leiter, 1996) was used to measure burnout, for social anxiety the Interaction Anxiousness Scale-IAS (Leary, 1983), for loneliness the revised UCLA Loneliness Scale (Russell, Peplau & Cutrona, 1980) and for measuring the problematic smartphone use, the Problematic Use of Mobile Phone Scale-PUMP, (Menlo et al., 2013). Two additional questions were added: how much they trust people in a Likert scale from 1 to 7, and whether they own a smartphone or not.
Results: Almost all health proffesionals had a smartphone (97,3%). They rated medium to low grade in problematic smartphone use (43,1SD), medium to high in loneliness (51,3SD) and high rates in dispositional trust (53,9 from «enough» to top). Also, doctors and nurses had high scores in social anxiety, though nurses suffered much more from burn out. Multiple linear regression showed as factors connected with higher problematic smartphone use, younger and not married adults, and also high depersonalization and loneliness.
Conclusions:This paper studied problematic smartphone use in health proffesionals who worked in hospitals, in correlation with variables related per pair until now, but for the first time all together at the same time. Most important findings from multiple linear regression showed factors who have significantly positive relationship with problematic smartphone use which might be of an important use in staff communication and relational policies concerning working relations, minimize danger from burn out and problematic smartphone use in a hospital environment.
Keywords:
Problematic smartphone use, Burnout, Social anxiety, Dispositional trust, Loneliness, Health professionals and smartphone use
