Τίτλος:
A survey of Greek women's satisfaction of postnatal care
Γλώσσες Τεκμηρίου:
Αγγλικά
Περίληψη:
Background: The research described in this paper is a cross-sectional
study which surveys women who delivered their babies in a regional
hospital in Greece to investigate their satisfaction with their
postnatal care. This is the first published study which measures
satisfaction of postnatal services in Greece. The aim of this study is
to determine which factors most influence postnatal satisfaction, which
areas are lacking and therefore identify specific areas which should be
targeted to improve the performance of health services. Methods: A cross
sectional, quantitative study of 300 women who gave birth in a regional
Greek hospital between January 2015 and July 2017 were surveyed 40 days
after birth using a self-administered questionnaire. The questionnaire
contained sociodemographic and clinical characteristic questions and a
selection of questions from the WOMen’s views of Birth Postnatal
Satisfaction Questionnaire (WOMBPNSQ). Results: This study found that
the dimensions with the higher satisfaction scores were “Professional
support” and “Continuity”. The lower satisfaction scores were for
the dimensions “Woman’s health”, “Contraceptive advice” and
“Social support” indicating that these are areas for improvement.
The three dimensions most correlated with general satisfaction were
“Time with woman”, “Feeding baby” and “Professional
support”. Conclusions: This study highlights the important role of
health professionals showing that they can enhance postnatal
satisfaction by spending time with the women, giving guidance on the
care of the newborn and baby feeding. Focusing on improving these areas
is expected to enhance the quality of postnatal care.
Συγγραφείς:
Panagopoulou, Vasiliki
Kalokairinou, Athina
Tzavella, Foteini
and Tziaferi, Styliani
Περιοδικό:
AIMS PUBLIC HEALTH
Εκδότης:
AMER INST MATHEMATICAL SCIENCES-AIMS
Λέξεις-κλειδιά:
midwifery care; postnatal period; maternal satisfaction; Greece;
postpartum care
DOI:
10.3934/publichealth.2018.2.158
